Privacy Policy

Last updated: May 26, 2026

ZeroMaxParts respects your privacy. This Privacy Policy explains what personal information we collect, how we use it, and how we protect it when you visit our website, create an account, place an order, or contact us.

Information We Collect

When you use our website or place an order, ZeroMaxParts may collect the following information:

  • Name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Order details
  • Payment status
  • Account information, if you create an account

We may also collect basic technical information related to website use, such as browser type, device information, IP address, and website activity, where needed for security, analytics, and website functionality.

Customer Accounts

Customers may create an account on our website. If you create an account, we may store account-related information such as your name, email address, order history, billing address, and shipping address.

You are responsible for keeping your account login information secure.

How We Use Your Information

ZeroMaxParts uses personal information for the following purposes:

  • To process and manage orders
  • To deliver products
  • To process payments
  • To communicate with customers about orders, delivery, returns, or support requests
  • To manage customer accounts
  • To improve website performance and user experience
  • To prevent fraud and protect website security
  • To comply with legal, tax, and business record requirements

Payment Processing

Online payments are processed through Stripe and supported payment options available through Stripe, such as card payments, Link, and Google Pay where available.

ZeroMaxParts does not store full credit card details on its website. Payment information is processed securely by Stripe and relevant financial institutions involved in the transaction.

We may receive and store payment status information, such as whether a payment was completed, failed, refunded, or pending.

Delivery and Shipping Information

To deliver orders, ZeroMaxParts may share only the necessary delivery information with delivery partners, local dealers, or shipping providers.

This information may include:

  • Customer name
  • Delivery address
  • Phone number
  • Order details needed for delivery

This information is shared only when needed to complete delivery or resolve shipping-related issues.

Third-Party Services

ZeroMaxParts may use trusted third-party services to operate the website, process orders, process payments, provide delivery, and improve website performance.

These services may include:

  • WooCommerce for online store functionality
  • Stripe for secure payment processing
  • Google Pay and Link where available through Stripe
  • Google Analytics for website traffic analysis
  • Google Fonts for website appearance and readability
  • Delivery partners, local dealers, or shipping providers for order delivery

These third parties may process personal information only as needed to provide their services.

Google Analytics

ZeroMaxParts may use Google Analytics to understand how visitors use the website and to improve website performance and user experience.

Google Analytics may collect information such as pages visited, time spent on the website, device type, browser type, and general website activity.

Google Fonts

Our website may use Google Fonts to improve website appearance and readability. When Google Fonts are loaded, Google may receive certain technical information, such as your IP address and browser information.

Email and SMS Marketing

ZeroMaxParts does not use customer email addresses or phone numbers for marketing emails, newsletters, SMS marketing, or phone marketing unless this changes in the future and appropriate notice or consent is provided where required.

We may still contact customers by email or phone when needed for order processing, delivery, customer support, returns, refunds, warranty questions, or other service-related communication.

Advertising and Remarketing

ZeroMaxParts does not currently use Meta Pixel, Facebook Ads tracking, Google Ads remarketing, or similar advertising tracking tools.

Sharing Personal Information

ZeroMaxParts does not sell customer personal information.

We may share personal information only when needed for:

  • Order processing
  • Payment processing through Stripe and relevant financial institutions
  • Delivery or shipping
  • Customer support
  • Fraud prevention and website security
  • Legal, tax, or business record requirements

Data Retention

ZeroMaxParts keeps personal information only for as long as needed to process orders, provide customer support, manage customer accounts, comply with legal and tax obligations, maintain business records, and resolve disputes.

When personal information is no longer needed, we may delete, anonymize, or securely store it according to business and legal requirements.

Data Security

ZeroMaxParts uses reasonable technical and organizational measures to help protect personal information from unauthorized access, misuse, loss, or disclosure.

However, no website, payment system, or online transmission is completely secure. Customers should also take care to protect their account login information.

Cookies and Similar Technologies

Our website may use cookies and similar technologies for website functionality, shopping cart features, checkout, account login, security, payment processing, analytics, and website performance.

More information is available in our Cookie Policy.

Orders Within the United States

ZeroMaxParts accepts orders only within the United States.

Children’s Privacy

Our website is not intended for children under the age of 13. ZeroMaxParts does not knowingly collect personal information from children under 13.

Your Privacy Choices

Depending on applicable law, you may have the right to request access to, correction of, or deletion of certain personal information.

You may contact us if you have questions about your personal information or want to make a privacy-related request.

Changes to This Privacy Policy

ZeroMaxParts may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

Contact Us

If you have any questions about this Privacy Policy, please contact ZeroMaxParts:

ZeroMaxParts
1101 Frontenac Rd
Naperville, IL 60563
United States